Ticketing

ACCESS TO THE LUXEMBOURG CITY FILM FESTIVAL 2021

LuxFilmFest in cinemas: tickets and Festival PASS sales open on 12th February 2021

LuxFilmFest online: tickets and Festival PASS presales open on 12th February 2021. The contents of the Online Edition will become available on online.luxfilmfest.lu as of 4th March 2021.

IN CINEMAS

All films (except those in the Young Audiences Programme or when otherwise specified) are classified as “16 years and over / 16+”.

Please read the rules & regulations below. The General Terms and Conditions of Sale are available here.

 

▾ Ticket Films : 7€* /Ticket

* excluding special events by invitation only

*FREE SCREENINGS – The following films and events are screening for free in cinemas:

  • 05/03 – REGELN AM BAND, BEI HOHER GESCHWINDIGKEIT
  • 08/03 – ROCCA CHANGES THE WORLD (ROCCA VERÄNDERT DIE WELT)
  • 09/03 – LOST WEEK-END SCREENIGNS & AWARD CEREMONY
  • 09/03 – COCOON (KOKON)
  • 10/03 – LES RACINES DU MONDE
  • 11/03 – LE VOYAGE DE MARTA (STAFF ONLY)
  • 12/03 – FROM HERE
  • 12/03 – LUNCH TIME SHORT: THE FANTASTIC
  • 12/03 – LUXEMBOURG MUSIC VIDEO NIGHT
  • 13/03 – ANTIGONE
  • 14/03 – CINÉ-ONU: A THOUSAND CUTS

From 12/02/2021 until 14/03/2021 (included):

  • Online: www.luxfilmfest.lu (tickets can be printed and/or downloaded onto mobile phones/devices).
  • Directly in cinemas at Ciné Utopia and Kinepolis Kirchberg


From 4/03/2021 until 14/03/2021 (included):

  • Online via www.luxfilmfest.lu (tickets can be printed and/or downloaded onto mobile phones/devices).
  • From 04/03/2021, at the Festival box offices in the partner cinemas: Ciné Utopia, Kinepolis Kirchberg and in the Cinémathèque
  • Please note that the reservation of tickets without immediate payment is not possible.

Tickets are valid until the exact hour of the screening, after which your seat will be reassigned.

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▾ Discount : 5€

Offer limited to:

  • Under 18-year-olds
  • Students upon presentation of their student card
  • Seniors aged 65 and older
  • Professional accreditation holders upon presentation of their accreditation

 

From 12/02/2021 until 14/03/2021 (included):

  • Online: www.luxfilmfest.lu (tickets can be printed and/or downloaded onto mobile phones/devices).
  • Directly in cinemas at Ciné Utopia and Kinepolis Kirchberg

 

From 4/03/2021 until 14/03/2021 (included):

  • Online via www.luxfilmfest.lu (tickets can be printed and/or downloaded onto mobile phones/devices).
  • From 04/03/2021 at the Festival box offices in the partner cinemas: Ciné Utopia, Kinepolis Kirchberg and Cinémathèque
  • Please note that the reservation of tickets without immediate payment is not possible.

Tickets are valid until the exact hour of the screening, after which your seat will be reassigned.

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Kulturpass holders : 1,50€

(cf. conditions)

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▾ Festival Pass holders : 30€ for 5 tickets

Regulations

  • The Festival Pass is strictly personal and not transferable
  • The Pass entitles holders to book 5 free tickets to attend screenings organised by Luxembourg City Film Festival from 4th – 14th March 2021 (unless otherwise specified, excluding special events by invitation only, free screenings and events outside of cinemas) –subject to available seats. You will be asked to present your pass at the Box Offices or to input your unique pass number when booking online. It is possible to use your Pass to book several seats for one screening. 
  • The Festival Pass can’t be reimbursed or exchanged, and is only valid for films screened at the Luxembourg City Film Festival from 4th to 14th March 2021.
  • Tickets are valid until the exact hour of the screening, after which your seat will be reassigned.
  • The Festival reserves the right to cancel the Festival Pass and block the customer account in case of abuse (e.g. withdrawal of tickets without attending screenings).
  • If you cannot attend a screening that you have a ticket for, please inform us at info@luxfilmfest.lu so we can release it for sale.

Buying a Festival PASS

  • From 12/02/2021 until 14/03/2021 (included):
    • You can buy and collect your Festival Pass online via www.luxfilmfest.lu  
    • Please note: Festival PASSES have gone entirely paperless and fully digital this year. It will be sent to you as a QR code and ID number that you will have to enter at the beginning of your ticket order.

Free ticket orders with the Festival PASS

  • From 12/02/2021 until 14/03/2021 (included):
    • Online via www.luxfilmfest.lu (tickets can be printed and/or downloaded onto mobile phones/devices).
    • From 04/03/2021, at the Festival box offices in partner cinemas (Kinepolis Kirchberg, Ciné Utopia and Cinémathèque) 

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▾ Points of sale

POINTS OF SALE IN CINEMAS: from 12/02/2021 to 14/03/2021

  • Ciné Utopia: 16, Avenue de la Faïencerie, L-1510 Luxembourg
  • Kinepolis Kirchberg: 45, Avenue J.F. Kennedy, L-1855 Luxembourg

FESTIVAL POINTS OF SALE: Du 4/03/2021 au 14/03/2021

1 hour before screenings

  • Cinémathèque de la Ville de Luxembourg 
    17, Place du Théâtre
    L-2613 Luxembourg
  •  Ciné Utopia: 16, Avenue de la Faïencerie, L-1510 Luxembourg

Kinepolis Kirchberg: 45, Avenue J.F. Kennedy, L-1855 Luxembourg

 

FESTIVAL SALES POINTS:

  • From 12/02/2020 to 15/03/2020

Cinémathèque de la Ville de Luxembourg 
17, Place du Théâtre
L-2613 Luxembourg
1h before screening (cf. schedule) 

 

  • From 5/03/2020 to 15/03/2020

Festival Headquarters - Casino Luxembourg-Forum d'art contemporain - Sole withdrawal point for Festival Passes and press/professional accreditations during the Festival.
41 Rue Notre-Dame, L-2240 Luxembourg
Mon-Fri, 11am – 7pm
Sat-Sun, 10am – 7pm

 

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▾ Venues

Cinemas

  • Ciné Utopia: 16, Avenue de la Faïencerie, L-1510 Luxembourg
  • Cinémathèque de la Ville de Luxembourg: 17, Place du Théâtre, L-2613 Luxembourg
  • Kinepolis Kirchberg: 45, Avenue John F. Kennedy, L-1855 Luxembourg

Outside of cinemas

  • Festival Headquarters – Casino Luxembourg-Forum d’art contemporain: 41, Rue Notre-Dame, L-2240 Luxembourg / 7, boulevard F. Roosevelt, L-2450 Luxembourg
  • Espace d’exposition et de rencontres, Cercle Cité: Entrée rue du Curé, L-2012 Luxembourg
  • Virtual Reality Pavilion – neimënster: 28, rue Münster, L-2160 Luxembourg 
  • MUDAM – Musée d’Art Moderne Grand-Duc Jean: 3, Park Dräi Eechelen, L-1499 Luxembourg
  • Rotondes: Place des Rotondes, L-2448 Luxembourg 
  • Musée Dräi Eechelen: 5, Park Dräi Eechelen, L-1499 Luxembourg
  • CNA: 1, Rue du Centenaire, L-3475 Dudelange

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Workshops

Free entry* subject to availability.
Registration compulsory: register@luxfilmfest.lu

*with the exception of the workshops “Stop-Motion” on 6th March, “Telling Stories – Masterclass & Workshop” on 7th March, and “Storyboard” on 13th March at Casino Luxembourg – Forum d’art contemporain, as well as the workshop “Facing & Effacing Reality” on 7th March at MUDAM.

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Festival Headquarters - Casino Luxembourg-Forum d'art contemporain

Free entry subject to availability, except special events by invitation only.

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▾ School screenings

  • REGISTRATION FOR THE SCHOOL SCREENINGS

    Please fill in the online registration form

    WORKSHOPS

    Free entry* subject to availability. Registration compulsory via register@luxfilmfest.lu

    *Except the events organised by Casino Luxembourg – Forum d’art contemporain from 1st March to 4th June, “Storyboard” and “Stop-Motion”, as well as the workshop organised by MUDAM on 8th, 9th, 10th and 11th March, “Facing & Effacing Reality”.

 

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ACCESS TO THE LUXEMBOURG CITY FILM FESTIVAL 2021 - ONLINE

 

ONLINE

Discover LuxFilmFest’s entire programme from 4th to 14th March 2021 on the Festival’s official online platform, online.luxfilmfest.lu.

 

WHEN?

On 12th February: Launch of the Festival PASS presales and individual tickets, bookings of free films. The Festival PASS and tickets presales, as well as the booking of slots for free films will open on 12th February 2021 and will end on 14th March at midnight.

Please note that additional films might be announced and become available after 12th February.

ATTENTION: Festival PASSES and individual tickets will be available in limited numbers. First come, first served.

 

HOW?

To access the films, you will have to create an account on the Festival’s online platform. The films will be available in different versions (more information available directly on online.luxfilmfest.lu) and can only be accessed from within the borders of Luxembourg (Geo-blocking set up in accordance with the negotiations with the film’s rightsholders).

ATTENTION: All films are classified as “16 years and over / 16+” except when otherwise specified on the films’ pages.

 

1 | ACCESSING THE PLATFORM:

The Festival’s official online platform can be accessed via online.luxfilmfest.lu
 

2 | CREATING AN ACCOUNT:

You will have to create a personal account before accessing and watching the films. Starting on 12th February, you can register your account:

  • By clicking on the button “Create Account” in the landing page’s top right corner
  • or when purchasing a Festival PASS or an individual film ticket, or when booking a film available for free.
     

3 | RENTING AN INDIVIDUAL FILM

INDIVIDUAL FILMS :

  • 7€ / film*
    *except special events by invitation only and content available for free

FREE CONTENT – The following films and events will be available for free online:

  • CINÉ-ONU: A THOUSAND CUTS
  • SHORT FILMS BY NAOMI VAN NIEKERK – CARTE BLANCHE WILLIAM KENTRIDGE
  • LUNCHTIME SHORT: THE FANTASTIC
  • TRICKY WOMEN / TRICKY REALITIES
  • LUXEMBOURG MUSIC VIDEO NIGHT
  • Luxembourg short films – Showcase: Shorts Made in/with Luxembourg
  • Q&As with directors

Even if some films are available for free, booking of tickets is compulsory.

 

THE ONLINE FESTIVAL PASS:  30€ or 50€

The Online Festival PASS is strictly personal. 2 types of Festival PASSES are available:

  • A Festival PASS limited to Competition films for 30€ which grants free access to all of films of the Official and Documentary Competitions on the Festival’s online platform.
  • A Festival PASS for all of the films for 50€ which grants free access to all of the Festival films available on the Festival’s online platform.

 

HOW TO BUY YOUR PASS – from 12th February to 14th March 2021

The Online Festival PASS can be purchased directly on the Festival’s online platform: online.luxfilmfest.lu once you’ve created your personal account.

ATTENTION: Online Festival PASSES will be available in limited numbers. First come, first served.

 

PURCHASING A FESTIVAL PASS / INDIVIDUAL TICKET & RESERVING A FREE FILM on the Online Platform:

  • Visit the Festival’s official online platform at online.luxfilmfest.lu and create your personal account
  • After clicking on the film of your choice or the PASS you’d like to purchase, a new page will open.
  • To watch the film / purchase the PASS, click on “RENT €7,00 / RENT €0,00” and follow the purchasing process. By validating your booking, you accept the platform’s general terms and conditions of sale.
  • The rented films will appear in the “MY LIBRARY” section.
  • The content will only become available to watch as of Thursday, 4th March 2021 at the individual screening times of each film (after each film’s first cinema screening).

 

4 | WATCHING THE FILMS

You’ll find the films you’ve rented in your account in the “My Library” section. Click the button “WATCH FILM” to launch the watch window at the moment the film becomes available online.

 

5 | WATCH WINDOWS OF THE FILMS

From Thursday, 4th March until Sunday, 14th March at midnight:
All of the films will be available for watching during the Festival period, after their first screening in cinemas, except a few films that will only be available at specific dates and times. Once a film has been accessed, you will need to finish watching it within 24 to 72 hours. The remaining time will be indicated on the film’s poster on its respective page. The watch window will vary depending on the chosen film. After the watch window closes, it will no longer be possible to access and finish the film.

 

6 | SYSTEM REQUIREMENTS

You will need a high-speed internet connection to watch the films on the platform.

  • On Windows PCs, we recommend using at least Windows 7, Windows 8.1, Windows 10 or Windows 11. As a browser, we recommend using the latest versions of Google Chrome, Firefox or Microsoft Edge.
  • For Mac users, we recommend using at least Mac OS Sierra 10.12 or a later version. Recommended browsers include the most recent versions of Google Chrome, Firefox or Safari.
  • On iPhones and iPads, iOS 11.12 or later versions work best. The latest version of Google Chrome works best as a browser.
  • On Android, we’d recommend Android 6.0 or later versions. The latest version of Google Chrome works best as a browser.

 

7 | WATCHING THE FILMS ON A LARGE SCREEN

We suggest watching the different films available on the platform on a large screen for the best possible cinematic experience. The best way to do so is to use an HDMI cable to connect your computer or tablet to your TV. Apple TV or Chromecast may also work but only on certain devices.

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